What is the average life expectancy of equipment?
Can I just replace the outdoor unit on an older system to save money?
Will a bigger sized system perform better?
Why is a system with matched components so important?
How often should I change my air filter?
Why should I switch to a high efficiency air filter?
Should I have my furnace and air conditioner serviced every year?
Why should I purchase a service agreement?
How can I reduce allergens and improve the air quality in my home?
I am concerned about mold growth, what should I do?
- Preventative maintenance will ensure that the collection pan under the indoor coil stays clean and clog free. Click here to view our preventative maintenance program.
- Install ultra violet lights next to the cooling coils to kill any mold or bacteria growing on the coils or collection pan. Click here to view the UV lights we offer.
- Keep your ductwork clean by using our duct cleaning service and use a high-efficiency filtration system to keep your entire HVAC system clean.
What does SEER, AFUE, and HSPF ratings mean to me?
How can I reduce my energy costs?
Upgrade to a high-efficiency air conditioner - Swapping your old, inefficient air conditioning system for a high-efficient one can cut electricity bills by one-third. Consult one of our professional technicians to ensure your system is the right size for your home, and you aren't over- or under-cooling for your space needs. Click here to view our current offering.
Turn up the temperature - To save electricity during the summer, set the temperature above 75° as every degree below this will add an extra three to five percent to your energy bill.
Install ceiling fans – Change the direction of airflow on your ceiling fans. In the summer, the blades should operate in a counter-clockwise direction as a way of creating a nice, gentle wind.
Have an annual maintenance performed – Having an annual maintenance performed on your air conditioner by a licensed technician will help ensure it operates at its peak efficiency and catches any potential breakdowns before they occur.
Don't block vents in well-used rooms – Keep your supply and return air vents free of objects like blinds, carpets or furniture so your air conditioner can operate efficiently and there is even cool air distribution.
Close vents in less-used rooms – By closing the vents, you won't be spending money cooling rooms that are used less.
Upgrade to a high-efficiency furnace - New high-efficiency furnaces use up to 50% less fuel than an older system. It can save you up to 25 per cent of your home-heating costs in one year, and within a few years, you'll have recovered the initial cost of replacing/upgrading your furnace. Choosing a model with an energy efficient motor can save 20 to 50 percent of the energy needed to continuously operate a fan motor. Let us show you the advantages of replacing your old furnace today.
Have an annual maintenance performed – Having an annual maintenance performed on your furnace by a licensed technician will help ensure it operates at its peak efficiency and catches any potential breakdowns before they occur.
Install a programmable thermostat – A programmable thermostat enables you to control your home's temperature when you're away or asleep. For every 1° you lower your thermostat for seven hours per day, you save one percent on your heating bill.
Don't block vents in well-used rooms – Keep your supply and return air vents free of objects like blinds, carpets or furniture so your furnace can operate efficiently and there is even heat distribution.
Close vents in less-used rooms – By closing the vents, you won't be spending money heating rooms that are used less.
Install ceiling fans – Change the direction of airflow on your ceiling fans. In the winter, the blades should operate in a clockwise direction helping to push the warm air from the ceiling down into the room.
Why should I buy Energy Star labeled equipment?
What is a Heat Pump?
Heat pumps are a great solution for your home comfort system because they work to provide both heating and cooling. Heat pumps have SEER ratings like air conditioners and Heating Seasonal Performance Factor (HSPF) ratings for measuring heating efficiency. Higher SEER and HSPF ratings mean greater energy savings.
Heat pumps are a very efficient alternative to electric heat. A heat pump works the same as an air conditioner in the summer, but it runs in reverse in the winter to heat your home. The system will be matched with a backup heating source, most often electric heat for those extremely cold days of winter.
What is a Hybrid Heat Dual Fuel system?
With a traditional heating and cooling system, if you wanted to save more, you had to use less. But a Hybrid Heat system combines the benefits of intelligent control for both gas and electric heating to create an intuitive system that can actually react to changing conditions.
No matter what the temperature is outside, a Hybrid Heat system will automatically select the fuel source most efficient for your home, which means you'll stay warm in the winter, cool in the summer and save money all year long.
To design a Hybrid Heat system for your home, we professionally match one of our heat pump units with a natural gas furnace. Contact us to see how much energy you can save over your existing system.
What is a Geothermal system?
What are the advantages of equipment with variable speed fans?
How does 2-Stage heating or cooling work?
2-stage cooling is a method of cooling that can better manage the cooling of your home while outdoor temperatures are changing. It can also better maximize indoor comfort and energy efficiency. 2-stage cooling systems are typically the most energy efficient systems out there.
2-stage cooling can be done by having one unit with two compressors, one small and one large. The small one is typically capable of putting out about 50% the capacity of the larger one. The second way to have 2-stage cooling is to have a single scroll unloading compressor. This compressor can unload its capacity down to about 66% of maximum capacity. Both these methods of getting 2-stage cooling allow the unit to run at a lower stage when the high stage is not needed. By doing this, energy is saved.
2-stage heating has the same principle as 2-stage cooling. It allows the unit to adjust itself based on the amount of heating that is necessary. 2-stage heating is a good way to save on heating costs.
A heat pump system would have two different sized compressors, a small and a large one. The compressor that is used at a given time would depend upon the need. If only a small amount of heating is necessary, the smaller compressor would be used to save energy. The large compressor would only be used when a large amount of heating was needed.
A gas furnace that is 2-stage has a modulating gas valve that regulates gas flow depending upon the need.
At what temperature should I set my thermostat?
My system doesn't work well in a couple of rooms, what should I do?
Is Freon as a refrigerant being discontinued?
Yes. As of January 2010 the refrigerant R-22 (what consumers call Freon®) is no longer allowed to be used in the manufacturing of new equipment. R-22 has been used as the "standard" refrigerant for many years but has been found to be harmful to our planet by our government. All new air conditioners and heat pumps use R-410A, the more "environmentally sound" refrigerant.
R-22 is still the most commonly used refrigerant in existing air conditioning equipment in residential homes today. However, per the Montreal Protocol, caps have been established to eliminate the production of R-22. In 2004, there was a 35% reduction; in 2010 there was a 65% reduction; in 2015 a 90% reduction; and finally in 2020 a 99.5% reduction in the production of R-22. This means that during the time of these reductions with high demand, the price of each pound of R-22 refrigerant could potentially skyrocket.
If you are considering replacing your existing air conditioning equipment, most higher efficiency products have already made the switch to R-410A, the more "environmentally sound" refrigerant.
My air conditioner is very loud when I entertain outside, what can I do?
A difference of 6 decibels (such as between 72 dB and 78 dB) is technically a four-fold increase in compressor sound when rating air conditioners or heat pump units. However, it takes a difference of 10 decibels to double the loudness. It is also noted that it takes approximately 3 decibels for the average human ear to discern any difference in loudness at all.
Great strides have been made in reducing the operating sound level of equipment. We will be happy to show you the difference in sound ratings with our product line.
Can carbon monoxide build up in my home?
What if I smell gas?
Propane (LP) gas: You have this type if your gas comes from a tank located outside close to your house. Propane is stored as a liquid under pressure in tanks and cylinders. In most residential applications, propane is used as a vapor. When liquid propane changes into a gas vapor, it expands in volume. This means that even a small leak of liquid propane can result in a much larger quantity of propane vapor, which can be especially dangerous in a confined space. A chemical odorant has been added to propane to give it a distinct smell. Learn to identify this odor. Propane gas is heavier than air, so it will sink to the floor and spread. To check for the presence of propane, carefully smell all over a room, especially in low spots.If you smell propane (LP) gas:
Exit your home immediately.
Propane gas can ignite easily. Do not light a match, start an engine, use a cell phone, or do anything that may create a spark.
From a safe area, contact your propane supplier and call 911.
If you are able, shut the propane gas supply off at the tank.
Stay away from your home until you've been told that it is safe to return.
Natural gas: You have this type if you have a gas meter and pay a natural gas supplier or utility. A chemical odorant has been added to natural gas to give it a distinct smell. Learn to identify this odor. If you smell gas faintly, check all areas of your house for strong odor. If the smell is only faint throughout all areas of your home, call your heating contractor to get it fixed within 24 hours. Keep the house well ventilated by opening windows.If you smell a strong, persistent odor:
- Exit your home immediately.
- Do not light a match, start an engine, use a cell phone, or do anything that may create a spark.
From a safe area, contact your gas company or call 911.
- If you are able, turn the gas off at the meter.
- Stay away from your home until you've been told that it is safe to return.